Effective Date: November 3, 2026
Store Name: Naviox
Welcome to Naviox. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of chairs and stools from Naviox within the United States. By visiting our site or placing an order, you agree to be bound by these Terms.
1. General Store Terms
- Eligibility: By placing an order with Naviox, you confirm that you are at least 18 years of age (or the age of majority in your state of residence) and are providing accurate, current, and complete contact and shipping information within the United States.
- Products Offered: Naviox sells chairs and stools. We make every effort to display product names, prices, and images accurately on our website.
2. Orders and Acceptance
- When you place an order on our website, you will receive an email confirmation acknowledging receipt of your order details.
- Because all orders are fulfilled via Cash on Delivery (COD), we reserve the right to verify your shipping address and phone number prior to dispatch, or cancel orders that contain incomplete, unverifiable, or fraudulent delivery addresses.
3. Pricing and Payment Terms (Cash on Delivery)
- All prices are listed in United States Dollars ($ USD).
- Payment is collected exclusively via Cash on Delivery (COD) when your order arrives at your shipping address.
- Naviox does not collect, process, or store credit card or debit card information on our website.
- By placing a Cash on Delivery order, you agree to accept delivery of the package and pay the confirmed checkout total upon arrival.
4. Shipping and Delivery Terms
- All orders within the United States receive Free Shipping ($0.00).
- Orders are processed within 1 to 2 business days and delivered within 2 to 4 business days (total estimated delivery time of 3 to 6 business days), in accordance with our Shipping Policy.
- Our operating and order cut-off schedule is Monday – Friday, 9:00 AM – 9:00 PM.
5. Returns and Refunds Terms
- All returns and refunds are governed by our Refund and Returns Policy.
- Customers have 14 days from the date of delivery to request a return.
- Naviox charges a $0.00 restocking fee and provides a Free Prepaid Return Label for both defective items and customer remorse (change of mind).
- Because we do not collect credit or debit card details, approved refunds are processed within 2 business days of return inspection via Direct Bank Transfer to the customer’s bank account to keep personal and financial details safe.
6. Intellectual Property
All content on the Naviox website—including text, logos, graphics, page layouts, and images—is the property of Naviox and is protected by applicable United States copyright and trademark laws. You may not reproduce, copy, or redistribute any part of our website without prior written permission.
7. Limitation of Liability
To the maximum extent permitted by applicable United States law, Naviox shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim related to an order shall not exceed the purchase price paid for the product in that order.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Colorado and the United States of America.
9. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time by posting the revised version on our website. Your continued use of our website following any changes constitutes acceptance of those updated Terms.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
- Store Name: Naviox
- Business Address: 6473 Zephyr St, Arvada, Colorado 80004, USA
- Business Email: support@naviox.shop
- Business Time: Monday – Friday, 9:00 AM – 9:00 PM
- Business Phone: +1 (509) 499-3399