Effective Date: November 3, 2026
Store Name: Naviox
At Naviox, we strive to make shopping for chairs and stools simple, transparent, and completely secure for customers across the United States.
1. Accepted Payment Method: Cash on Delivery (COD) Only
We accept Cash on Delivery (COD) exclusively for all orders placed on Naviox.
- Pay Upon Delivery: You do not pay anything online when placing your order on our website. Payment is collected in full in United States Dollars ($ USD) at the time your order is delivered to your shipping address.
- No Online Card Payments Required: We do not collect, request, or store credit card or debit card details on our website. This ensures your card numbers and sensitive financial data remain 100% safe and protected.
2. Pricing and Currency
| Payment Feature | Policy Details |
| Accepted Payment Method | Cash on Delivery (COD) |
| Currency | United States Dollars ($ USD) |
| Online Card Collection | None (We do not take credit or debit card details) |
| Shipping Cost | Free Shipping ($0.00) Across All USA |
| Restocking Fee | $0.00 |
| Hidden Charges | None |
- All prices listed on Naviox are displayed in US Dollars ($ USD).
- The total amount shown at checkout is the exact amount you will pay upon delivery. We charge $0.00 for shipping across the United States, and there are no hidden handling or processing fees.
- Applicable state and local sales taxes, if required by law, are clearly calculated and displayed at checkout before you confirm your order.
3. How Cash on Delivery (COD) Works
- Place Your Order: Select your desired chair or stool on our website, enter your accurate US shipping address and contact details at checkout, and select Cash on Delivery (COD).
- Order Confirmation: You will receive an order confirmation email at the email address provided. Our team may also verify your order details via email or phone during our business hours (Monday – Friday, 9:00 AM – 9:00 PM).
- Prepare Payment for Delivery: Once your order ships, we will send you tracking details. Please have the exact order total ready at your delivery address when the courier arrives.
4. How Refunds Are Paid (Direct Bank Transfer for Your Safety)
Because all purchases are paid via Cash on Delivery (COD) and we never collect credit or debit card details, refunds cannot be sent back to a payment card.
- Bank Account Refund Process: When you return an item and your refund is approved, our customer support team will request your Bank Account Details (Account Holder Name, Bank Name, Account Number, and Routing Number) so we can transfer your refund directly to your bank account.
- Why We Use Bank Transfers: By collecting bank transfer details only for refund fulfillment and never taking credit or debit card numbers online, we ensure your personal and card information remains completely safe from online card fraud.
- Refund Processing Time: Once your returned item is received and inspected, your bank transfer refund is processed within 2 business days.
5. Contact Information
If you have any questions regarding payments, pricing, or refunds, please reach out to our customer support team:
- Store Name: Naviox
- Business Address: 6473 Zephyr St, Arvada, Colorado 80004, USA
- Business Email: support@naviox.shop
- Business Time: Monday – Friday, 9:00 AM – 9:00 PM
- Business Phone: +1 (509) 499-3399