Effective Date: November 3, 2026
Store Name: Naviox
At Naviox, we are dedicated to delivering your chairs and stools quickly, safely, and completely free of shipping charges across the United States.
1. Shipping Overview Table (USA)
| Shipping Feature | Policy Standard |
| Shipping Coverage | All States Across the United States (USA) |
| Shipping Cost | Free Shipping ($0.00) on All Orders |
| Order Processing / Handling Time | 1 to 2 Business Days (Monday – Friday) |
| Shipping Transit / Delivery Time | 2 to 4 Business Days (Monday – Friday) |
| Total Estimated Delivery Time | 3 to 6 Business Days (Monday – Friday) |
| Business & Order Cut-Off Hours | Monday – Friday, 9:00 AM – 9:00 PM |
| Payment Method Upon Delivery | Cash on Delivery (COD) |
2. Free Shipping Across the USA ($0.00)
We offer 100% Free Standard Shipping ($0.00) on every order of chairs and stools shipped anywhere within the United States. There is no minimum order value required to qualify for free shipping.
3. Order Processing, Handling & Transit Times
- Order Processing / Handling Time (1 to 2 Business Days): All orders placed on Naviox are verified, packed, and handed over to our shipping carrier within 1 to 2 business days (Monday – Friday, excluding public holidays).
- Shipping Transit / Delivery Time (2 to 4 Business Days): Once dispatched from our facility, orders take 2 to 4 business days (Monday – Friday) to arrive at your delivery address.
- Total Delivery Time (3 to 6 Business Days): Combining processing time (1–2 business days) and transit time (2–4 business days), you can expect your order to arrive within 3 to 6 business days from the date of order placement.
- Business & Cut-Off Hours (9:00 AM – 9:00 PM): Our store operates Monday – Friday, 9:00 AM – 9:00 PM. Orders placed during our operating hours of 9:00 AM to 9:00 PM (Monday – Friday) begin processing within our standard schedule, while orders placed after 9:00 PM or on weekends begin processing on the next business day at 9:00 AM.
4. Order Tracking
As soon as your chair or stool has been dispatched, we will send a shipping confirmation email containing your tracking number and carrier tracking link. Please allow up to 24 hours for the carrier tracking portal to display active scan updates.
5. Cash on Delivery (COD) Receiving Instructions
Because all orders are shipped via Cash on Delivery (COD):
- Please ensure that someone is available at your provided US shipping address to receive the package and pay the order balance in cash ($ USD) upon delivery.
- Please double-check your street address, apartment/suite number, zip code, and phone number (
+1) at checkout so our courier can reach you without delay.
6. Missing, Delayed, or Damaged Packages
- Delayed Delivery: If your package has not arrived within 6 business days, please contact us at
support@naviox.shopor+1 (509) 499-3399and we will immediately follow up with the courier. - Damaged in Transit: If your package arrives visibly damaged, please notify our support team within 14 days of delivery. We will provide a Free Prepaid Return Label ($0.00) and arrange a replacement or issue a full refund to your bank account within 2 business days of receiving the returned item.
7. Contact Information
If you have any questions about your shipment or delivery status, please contact us:
- Store Name: Naviox
- Business Address: 6473 Zephyr St, Arvada, Colorado 80004, USA
- Business Email: support@naviox.shop
- Business Time: Monday – Friday, 9:00 AM – 9:00 PM
- Business Phone: +1 (509) 499-3399